Faye Travel Insurance You’ll Write Home About

Faye Travel Insurance gives you peace of mind on every journey, with instant support and fast payouts. It’s so reliable, you’ll want to share the experience with everyone back home.

Rated 4.9/5 ★ ★ ★ ★ ★

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Faye Travel Insurance Reviews by Customers

Faye Travel Insurance made my trip to Miami, Florida worry-free. Fast claims and excellent customer service helped me through a delayed flight and lost bag.

Etty, 
Miami, Florida
★ ★ ★ ★ ★

Lost my luggage in Los Angeles, California, but Faye reimbursed me within hours. Their digital support is super convenient and efficient. I’ll use them for every trip.

alexandra
Alexandra
Los Angeles, California
★ ★ ★ ★ ★

During my Chicago, Illinois vacation, a medical emergency was handled promptly by Faye. The 24/7 real human assistance made a stressful situation much easier to manage.

carolyn
Carolyn
Chicago, Illinois
★ ★ ★ ★ ★

My San Francisco, California vacation was saved by Faye when my rental car was damaged. Their fast, digital process made everything easy and stress-free.

renata
Renata
San Francisco, California
★ ★ ★ ★ ★

Flight delays in Dallas, Texas didn’t ruin my trip thanks to Faye’s quick claim approval and real-time app alerts. Truly a must-have for U.S. travelers!

jim
Jim
Dallas, Texas
★ ★ ★ ★ ★

Faye Travel Insurance covered my stolen belongings while visiting New York City, New York. The claim process was simple, and the payout was fast.

dustin
Dustin
New York City, New York
★ ★ ★ ★ ★

Why Choose Faye Travel insurance?

Travel is full of excitement, adventure, and sometimes the unexpected. Whether you’re planning a dream holiday or a crucial business trip, having reliable protection gives you peace of mind every step of the way.

Faye Travel Insurance is redefining how travellers stay protected combining technology, flexibility, and real human support to deliver a smarter, simpler travel insurance experience. If you value speed, transparency, and comprehensive coverage, Faye Travel Insurance is built to make your journeys safer and worry-free.

1. Fast, Hassle-Free Claims and Payouts

Faye Travel Insurance enables lightning-fast claims and direct payouts to your Faye Wallet through their app, ensuring you receive support and reimbursement within hours when needed.

2. Comprehensive Customizable Coverage

Faye’s plans provide strong protection for cancellations, delays, medical emergencies, and more, while add-ons like pet or adventure coverage let you tailor your policy precisely.

3. 24/7 Real-Time Assistance

Enjoy continuous support from Faye’s app with real-time travel monitoring, instant alerts, and global telemedicine access help is always just a tap away, anytime.

Why Choose Faye Travel insurance?

About Faye Travel Insurance!

About Faye Travel Insurance!

Faye is the travel protection brand offered by Zenner, Inc., including Zenner Insurance Services LLC. They deliver fully customizable, 100% digital travel insurance plans underwritten by United States Fire Insurance Company and supported by non‑insurance assistance services from Zenner and Falck Global Assistance LLC

🌍 A Global Support Network
Faye’s operations span the globe, offering access to over 20,000 telemedicine doctors with support in 21+ languages. They provide real-time flight alerts, 24/7 assistance, and fast reimbursement through their mobile-first app

💡 More Than Insurance Whole-Trip Care
Beyond standard coverage, Faye acts as a travel companion. Their award-winning app helps track itineraries, alert you to delays or gate changes, facilitate easy claims, and offer trip assistance from rebooking to finding a pharmacy even during disruptions

🚀 What Sets Faye Apart
     ✔️ 24/7 real human assistance via mobile chat, email, or support lines
     ✔️ Whole-trip coverage including trip, health, belongings, and optional add-ons
     ✔️ A completely digital experience buy, manage, and claim in-app with no paperwork
     ✔️ Real-time travel alerts to keep you informed throughout your journey
     ✔️ Fast reimbursements deposited into your Faye Wallet, often within hours or a day

🏆 Industry Recognized and Growing Fast
Since launching in early 2022, Faye has quickly earned recognition including placement in Top U.S. Insurtechs of 2024 and Top Travel Startups of 2025. Based in the U.S., Faye has achieved over $100 million in sales, becoming one of the fastest-growing travel protection platforms in the country

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Why Is the Faye App Revolutionizing Travel Insurance?

Travel insurance has always had a reputation for being confusing, boring, and only an afterthought for many travelers. Faye is here to transform that view making travel insurance as essential, easy, and smart as your favorite travel accessory. The Faye app is at the heart of this revolution, giving you total control, instant support, and peace of mind wherever you go.

1. Meet the Faye App
Think of the Faye app as your ultimate travel companion. It’s designed to do so much more than just provide insurance. With Faye, you get a partner for every stage of your journey one that helps you travel safer, smarter, and completely stress-free.

With just your smartphone, you can:

✔️ Buy and update your travel insurance policy in seconds
✔️ Submit claims and get reimbursed directly to your Faye Wallet
✔️ Access real-time trip updates and practical travel tools
✔️ Chat with the Faye team any time, day or night
✔️ And so much more

2. Getting Started Is Effortless
Simply download the Faye app for iOS or Android, enter your trip and personal details, and you’re covered in under a minute. From that moment, the app is with you every step at the airport, on the beach, or halfway around the globe acting as your personal travel assistant.

3. What Can You Do With the Faye App?
The Faye app is loaded with features that keep you informed, prepared, and in control:

a. Stay Up to Date on Every Detail
Easily see your policy coverage, add flight information, and receive real-time alerts about delays, cancellations, gate changes, and baggage claim info even before your airline updates you.

b. Access Essential Travel Information Instantly
Find local emergency contacts, the nearest pharmacies, and helpful travel tips specific to your destination. From visa requirements to currency converters, Faye helps you avoid unwanted surprises and travel like a local.

c. File Claims the Easy Way
Forget the paperwork simply upload your documents in-app and track your claim in real time. With Faye Wallet, approved reimbursements are paid out quickly so you can use Apple Pay or Google Pay for expenses, even while you’re still traveling.

d. 24/7 Medical Support Anywhere
Tap into Air Doctor’s network of over 20,000 telemedicine professionals right from the app. Wherever you are, expert care is just a click away.

e. Stay Connected on the Go
Need to change your policy, find directions, or get a food recommendation? Faye’s team is available 24/7 via chat. Use the built-in eSIM feature to activate international data and stay online as soon as you land.

f. Keep Documents Safe and Accessible
Store passports, tickets, and vital travel documents securely in the app. Lost internet access? No problem just message the team, and your documents will be sent to you securely, wherever you are.

4. The Future of Travel Insurance Is Here
Traditional travel insurance was built for an outdated world. Faye was designed for today’s traveler digital, flexible, and always connected.

With Faye, you enjoy:

Whole-Trip Protection: Coverage for flights, stays, health, and your belongings. Need more? Customize your plan with add-ons like Cancel for Any Reason.
Instant, Human Support: Get real help any time through the app, by phone, or by email even during holidays or emergencies.
Fully Digital Experience: Fast quotes, simple claims, real-time updates, and immediate reimbursements all from your phone.

Wherever your adventure takes you, the Faye app ensures you’re covered, connected, and confident so you can travel smarter and worry less.

Our Coverage & Care Unpacked

Your health

Your health

COVID-19: If you become ill with COVID-19, our plan can cover non-refundable trip cancellation costs, emergency medical expenses and quarantine accommodation costs.

Emergency medical expenses: If you experience sudden illness or injury in-trip, including COVID-19, we can cover prescription drugs, hospitalization and physician costs.

Emergency medical evacuation: Coverage of transportation in the case of illness or injury that is acute, severe or life threatening when adequate medical treatment is not available in the immediate area.

Your trip

Your trip

Trip cancellation
Up to 100% of non-refundable trip costs.

Trip delay
Up to $300/day, and a max of $2.1K per trip, for delays of more than 6 hours

Trip interruption
Up to 150% of your non-refundable trip costs, including additional transportation expenses

Pre-existing medical conditions
Coverage for trip cancellations or trip interruptions

Trip inconvenience & snafus
$200 per trip inconvenience, capped at $600 per trip

Missed connections
Up to $200 reimbursement if you experience a covered delay of more than 3 hours.

Non-medical emergency evacuation
Up to $100K

Your stuff & 24/7 support

Your Stuff & 24/7 Support

Lost or damaged belongings
Up to $2K total per trip (capped at $150/item)

Reimbursement for lost, stolen or damaged luggage, including clothing, personal items and professional equipment.

24/7 assistance
Included in your Faye travel plan

Our team of customer experience specialists are available to you 24/7 with travel advice, tips and help when you need it most - including how to locate a doctor or a pharmacy.

Real-time flight alerts
Included in your Faye travel plan

Our smart app technology tracks your itinerary and provides updates in real-time including flight delays, gate changes and what baggage carousel to head to when you land.

Add-Ons For Your Trip
We offer a robust, custom plan so you’re not over or underinsured, or paying for things you simply don’t need.

It includes your trip, your health and your stuff. You can also supplement your plan with add-ons for even more protection.

Coverage in the event of accidental damage to your rental car like collision, vandalism, natural disaster or theft related to your rental car.

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Up to $2.5K in veterinary expenses & $250 for kenneling
Coverage of veterinary expenses if you take your furry friend along (including pet sickness or injury) or kenneling costs if you arrive back home later than expected.

Coverage if you unintentionally damage the vacation rental property you’re staying in or its contents, while in-trip.

Up to $250K (international trips) or $50K (domestic trips) for accidental & sickness expenses
Medical and transportation coverage if you become injured while participating in an adventure or extreme sport, like skydiving, bungee jumping, motocross or free diving. 

Frequently Asked Questions

Faye travel protection covers a wide range of trip concerns, including trip cancellation, trip interruption, emergency medical expenses, lost or delayed baggage, travel delays, and 24/7 assistance. Whether your plans change unexpectedly, you face a medical emergency, or your luggage goes missing, Faye offers coverage and support to help you recover your expenses and enjoy peace of mind during your travels.

It’s best to buy travel insurance from Faye soon after making your first trip payment. Purchasing early ensures you’re protected from unexpected events that may occur before your departure, such as illness, job loss, or weather disruptions. By securing your policy in advance, you can maximize your coverage period and enjoy greater flexibility if your travel plans change before you even set off.

Faye stands out by offering a digital-first experience with an easy-to-use mobile app, fast claims processing, and real-time travel alerts. Unlike many traditional insurers, Faye provides proactive customer service and direct payments to your Faye Wallet, so you can access funds instantly when you need them. Their modern approach simplifies insurance, making it transparent, efficient, and genuinely helpful for today’s travelers.

Yes, Faye has a mobile app designed for modern travelers. The app allows you to buy, manage, and update your travel insurance, submit claims, access travel alerts, and receive instant reimbursements directly to your Faye Wallet. With round-the-clock support and seamless functionality, the Faye app makes handling travel insurance quick, easy, and stress-free—wherever you are in the world.

Faye travel insurance is available to U.S. residents with a valid address who are traveling domestically or internationally. Whether you’re planning a solo adventure, family holiday, or business trip, Faye’s policies can be tailored to your travel needs. The coverage is designed for a wide variety of travelers, making it accessible and relevant for anyone looking to protect their travel plans.

Yes, you can purchase a Faye travel insurance policy for multiple people in one booking. This makes it easy for families, friends, or business groups to enjoy comprehensive coverage under a single plan. Simply add the travelers’ details during the application process, and Faye will provide protection for everyone listed, ensuring every group member is safeguarded for the entire duration of the trip.

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